Premium Subscribers:
Premium subscribers can use their Soundful created tracks in various monetized projects within our licensing terms. However, sometimes automated systems on these platforms may mistakenly flag content for copyright issues or users may falsely flag them as their own. Please note that Soundful does not have direct control over the actions taken on third-party platforms unless directly stated.
To address this matter, we recommend disputing the claim you received for your Soundful track. Here are the steps you can follow:
- Provide the screenshot of your current plan which shows the projects you are sharing are licensed to monetize on social platforms. You can also include a link to our licensing page here.
- A copy of your most recent invoice.
- The shareable link of your created track – this shows it is unique to your account.
We also recommend that you insert this link into the description or submission section of your projects.
Standard Subscribers:
Standard subscriber have the right to use your Soundful created tracks on various social media platforms for personal or non-profit projects. However, sometimes automated systems on these platforms may mistakenly flag content for copyright issues or users may falsely flag them as their own. Please note that Soundful does not have direct control over the actions taken on third-party platforms unless directly stated.
To address this matter, we recommend disputing the claim you received for your Soundful track. Here are the steps you can follow:
- Provide the screenshot of your current plan which shows Standard subscribers can use their tracks on social platforms in personal, unmonetized projects or in non-profit works. You can also include a link to our licensing page here.
- The shareable link of your created track – this shows it is unique to your account
We also recommend that you insert this link into the description or submission section of your projects.
If you should have any further questions or concerns, or need assistance in reviewing your received claim, please reach out to Support with the following information:
1. The shareable link to your created track in question.
2. The name of the platform in which you have received this claim/strike.
3. The link to the video or track that is claiming ownership to your created track.